Reinstalls and Additional PCs

Reinstalling / Installing ClockRite to a new PC

In order for ClockRite to function correctly, the same version of the Software must be installed on all PCs 

Be sure to follow all instructions carefully, and in order, or you may encounter errors with some or all of your existing installations

In this Article

  1. Reinstalling/Installing ClockRite on a new PC
    1. Downloading the Installer
    2. Installing the Software
    3. Setting the Database Location
    4. Validating the Software
  2. Updating the Software
    1. Downloading the Update
    2. Installing the Update
  3. Finalising the new Installation

Reinstalling / Installing ClockRite on a new PC

You will need: the filepath for the location of the ClockRite database (dbclockrite.mdb). Examples of this might include  C:\ClockRite\Database, E:\ClockRite\Database, or \\YOURPC\ClockRite\Database.

Downloading the Installer

Your Software Installer has been sent to you as a link via email. Click on the link to open the download window and enter ' 1234' as the password when prompted. Click on the View/Download option to begin the download.

If you're using Google Chrome, you may need to enable popups on the download page in order to download the installation file. To do this, click on the 'popup blocked' icon in the far right of your browser bar and select the 'Always allow' option, then click Done. 

Installing the Software

1
Navigate to your downloads folder. (If you specified a different folder when downloading the Installation file, you'll need to go there instead). 
2
Locate the Clockritesetup282.zip file (282 refers to the version number, which may differ slightly). The setup file is contained within this .zip file, and must be extracted. Right click on the Clockritesetup282.zip file, and select Extract All...
3
You'll see the following screen. If you'd like to extract the setup file to a specific location you can do so using the Browse option, but it isn't necessary to do so. Check the Show extracted files when complete box, and click Extract when you're ready to extract the files.
 
4
A new folder called 'clockritesetup282' will be created. This folder contains the extracted setup file:  setup.exe. Right click on the setup.exe file and select Run as Administrator

5
ClockRite will begin installing on your PC. Answer Yes to any Windows notifications that appear and follow the onscreen prompts to complete the installation.      
We strongly recommend adding the C:\ClockRite folder to your Anti-Virus exclusions list in order to prevent possible conflicts. For information on how to do this please contact your IT provider or consult the user instructions of your Anti-Virus program.

Setting the Database Location 

1
Click on the ClockRite desktop icon to open the ClockRite Software. 
2
You will see in error message. This is normal, simply click OK and you'll be given the option to set the database file location. 

3
Use the browse button to navigate to the 'ClockRite/Database' folder on your PC. network drive, or server and confirm this as the database location. Click  OK, then Close. You may see an error message, this is normal. Simply click OK and reopen the Software using the desktop icon. 

Validating the Software

1
If the database location has been set correctly you will see the following message asking you to validate the new installation. Please make a note of the  Licence and Registration numbers and go to the registration page.  
2
The registration page will ask you to login with a  Username and Password. The  Username is the email address given to us when the System was ordered. The Password was sent to this email address with the subject 'ClockRite Licence Login Details. Enter these details and click Login. If you can't find these details, contact us for a validation code.  
3
Once you're logged in you can enter the Licence and Registration numbers supplied by the ClockRite Software. Press Calculate. 
4
The system will then display your validation code. (Yours will be different to the one shown here). Make a note of the number, and head back to the ClockRite Software.  
5
Enter the validation code in the ClockRite Software and press OK to launch the program.
You may now need to update the new installation and/or your existing installations to ensure all are on the same version number . Please refer back to points 3 & 4 in our email for an explanation  of which (if any) installations need to be updated, and a link to the update file.

If no updates are necessary, point 3 of our email will ask you to skip ahead to finalise the new installation

Updating the Software

Please ensure that ClockRite is closed completely on all PCs before you start 

Downloading the Update

The update has been sent to you as a link via email. Click on the link and a new window will open. You'll be prompted for a password. Enter ' 1234', and click on the View/Download option to begin the download.

If you're using Google Chrome, you may need to enable popups on the download page in order to download the update file. To do this, click on the 'popup blocked' icon in the far right of your browser bar and select the 'Always allow' option, then click Done and retry the download. 

If you have multiple copies of ClockRite to update we recommend downloading the update file onto a USB drive so it can be easily ported between PCs. If you choose to do this, you can skip straight to  step 2 of the update process.

Installing the Update

Please ensure that ClockRite is closed completely on all other PCs before running the update

1
Navigate to your downloads folder. (If you specified a different folder when downloading the update file, you'll need to go there instead). 
2
Locate the CRUpdate40290a.exe file ( 40290 refers to the version number, which may differ slightly). Right click on the file and Run as Administrator

3
Windows may attempt to block the update. If this happens simply click 'More Info', followed by 'Run Anyway', and answer Yes to any further Windows prompts.

4
The update file will then ask for an installation location. The default of C:\ClockRite is generally accurate unless you have manually installed ClockRite to a different folder, in which case you may need to use the Browse option to navigate to it. Click Unzip, and the update will install itself. 


5
The update will then upgrade the ClockRite database automatically.
6
You can now open the ClockRite Software using the desktop icon. Check the version number in the lower right hand corner of the launch window - if the version number matches the string of numbers in the name of the update file (eg crupdate40290a.exe) then your Software has updated successfully. You can also find the version number under Help > About ClockRite. 

7
Close the ClockRite Software, and repeat the update as needed. Once all PC's have been updated, see below for instructions on finalising file locations in the new installation.

Finalising the New Installation

1
Open the newly installed ClockRite Program and Go to  File,  File Locations. Ensure all fields; Database, Backup, Archive and Clock, now point to the relevant locations on your PC, network drive, or server. Click  Close when you're done.
2
The Sofware should now be ready to use. To confirm this, open and refresh the Time and Attendance screen. The data displayed should match that shown on the PC where ClockRite is primarily used. If you only use ClockRite on one PC, data shown should correspond to the last time the software was used. 

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